I'd had some bad experiences with a couple of local florists, so I thought maybe going with a corporate giant might be more reliable. Oh, how wrong I was. So wrong. When someone's birthday is on a Tuesday, they should get their flowers on a Tuesday. It's now 3:22pm on Wednesday, and the flowers have still not arrived. You suck.
Thanks for ruining someone's birthday,
UPDATE 4:03pm: They issued a full refund and a $20 gift certificate. And they say they will still deliver the flowers. WE'LL SEE, 1-800-FLOWERS. WE'LL SEE.